IT – This is entirely technology driven each recruiter have to upgrade themselves on timely basis as technology changes and has to understand in deep with communicating with clients and working closely with them to add value to their organization.
ITES - It’s a mass recruitment but here communication and process is the key recruiter has to understand for which process and projects he/she is working on.
BFSI - It is niche market if we compare with others but huge in monetary benefits, recruiter has to understand marketing and operational profile in this domain.
Manufacturing - It is diverted into different portfolio recruiter just have to understand companies products and their ancillary industry partners.
Hospitality - Here its all about courtesy so recruiter has to hire blue collar and white collar executives.
Executive Search - Here its all about work to be performed.
Middle Level Managers – Here its all about were strategies has to be executed and output is delivered.
CEO and Management level professionals – here its all about making strategies and taking organization to next level.
Outsourcing, has been defined as sub-contracting of a process to a third party. The decision for outsourcing is based on a lot of deliberation on: a. process to be so outsourced and its importance for a direct control by the business b. pros & cons of the resources attached to the process. So, The steps a business person need to take to outsource any process?
This is the first step for outsourcing. Any business needs to first identify the reasons for outsourcing, the pros & cons of outsourcing and then only decide in favor of it. Outsourcing needs to be seen as a part of strategic business decision and the outsourcing vendor needs to be seen as a partner in the overall growth strategy of the business.
Invitation of Proposals
Once the business decides that it wants to outsource a certain process, the next step is to sort out various vendors offering their expert services in the same category as the process belongs to. In today’s world, with the wide usage of internet, proposals may be invited from vendors outside the local area of operation of the business.
This step is the natural fallout of the second step. All the proposals are first compared to understand the pros and cons of each vendor. A face to face meet or a telephonic meeting may be held to clarify the requirements of the business and the vendors’ response. Based on the interaction, the number of vendors in the fray would be significantly reduced to a couple of vendors. At this stage, the business needs to do a proper due diligence of the remaining vendors and also negotiate on the prices and terms of services.
Finalization of Contract
Once the negotiation round is over, the business can take a decision about the vendor it would want to partner with. Once this decision is made, the business would then draft the legal agreement/contract that needs to be signed by the business and the selected vendor before the actual outsourcing starts. This is one of the most critical stages since the business needs to be very specific about the terms and conditions. There shall not be any ambiguity in the legal contract. It would be better if the contract specifies the jurisdiction of the contract and how any disagreement, if any can be resolved.
This is the step where the process transfer takes place. This also includes the knowledge transfer from the business to the outsourcing vendor. In this stage, the business would do good to outline the SLAs (Services Level Agreement)which would measure the work being done by the outsourcing firm.
Ongoing Service Delivery
This is the stage where the services of the outsourcing firm is availed by the business. If the agreement between the two parties talks about any fixed term, then this stage continues till the time such fixed term is not over. Else, this stage continues till the time the business does not terminate the contract of outsourcing.
Termination or Renewal
If the contract talks about any fixed term or any other condition that would trigger termination of the contract, then on the occurrence of such an incident, the contract may be terminated. In case of the term getting over, the contract may either be terminated or renewed. In case of renewal, both the parties may re-negotiate on the price terms or any other terms that need a re-look. if the contract is terminated, the next step would involve the outsourcing firm to giving back the outsourcing process and related resources to the business or to any other outsourcing firm the business has appointed.
Do not provide the employee to your client which you do not like to hire for yourself.
Accounting / Tax / Company Secretary / Audit
Architects / Interior Design / Naval Arch.
Art Director / Graphic / Web Designer
Art Director/Sr Art Director
National Creative Director/VP-Creative
Hotels / Restaurant Management
Food & Beverage
Chef De Partis
Executive Sous Chef/Chef De Cuisine
Banquet Sales Exec./ Mgr
Front Office/Cust. Care
Content / Editors / Journalists
Business Content Developer
Fashion Content Developer
Features Content Developer
Intnl Business Content Developer
IT/Technical Content Developer
Sports Content Developer
Political Content Developer
Banking / Insurance
Cust. Service Exec.
Cust. Service Mgr
CRM/Phone/Internet Banking Exec.
Domestic Private Banking-Exec./Mgr
Product Mgr-Auto/Home Loans
Corporate Planning / Consulting / Strategy
Sr Outside Consultant
Corporate Planning/Strategy Mgr
EA to Chairman/President/VP
ITES / BPO / Operations / Customer Service / Telecalling